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How might we reduce the time it takes for a patient's post-operation visit? 


Client: Aravind Eye Care System. Tamil Nadu. India

Category: Service Design 
​
​2018 

Responsibilities​

Context

Research, design and rapid prototyping
Capacity and curriculum development
​Development of innovation strategy and roadmap 
After eight million cataract surgeries, Aravind, a leading non-profit hospital chain in India is looking to innovate more. My project objectives included: design a solution that will provide patients at the free clinic with high quality care in three hours or less (including wait time) , and identify the most effective ways of engaging staff in cross-pollination, prototyping and innovation. 
​

Research

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Ideating and designing solution

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Prototyping

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